At Utensiya, we want you to be fully satisfied with your experience.
If you encounter any issues with your order or purchase, please contact our support team at info@utensiya.com within 7 days of delivery.
Refunds or replacements may be issued if:
- The product received is damaged or defective.
- You received the wrong item.
- Your order did not arrive within the expected delivery time.
Refunds will be processed back to your original payment method within 5–10 business days after approval.
We do not accept cancellations once an order has been shipped.
