Frequently Ask Questions
Utensiya offers a wide range of everyday essentials — from kitchenware and home gadgets to lifestyle accessories and décor. Each product is carefully selected to combine style, functionality, and quality.
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Once your payment is confirmed, you’ll receive an order confirmation email with all the details.
Yes, Cash on Delivery is available on selected orders within the Pakistan for your convenience.
Orders are usually processed within 1–3 business days and delivered within 3–7 business days, depending on your location and product availability.
Once your order has been shipped, you’ll receive an email or message with a tracking number and link. You can use it to check your delivery status anytime.
If you receive a damaged, defective, or incorrect item, please contact our support team within 7 days of delivery at info@utensiya.com.
You can reach us anytime via email at info@utensiya.com.
Our team is available 24/7 to assist you with your orders or questions.
Currently, we deliver only within the Pakistan, but we’re working to expand our service to more regions soon.
